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If the hardware checks do not solve the problem, see Software Checks. NOTE There are no user-serviceable parts for the If you suspect a hardware failure for thecontact Agilent for instructions to return the unit. An improperly attached GPIB connector can cause the bus to malfunction.

Replace cables as required. If Steps 1 and 2 do not solve the problem, try disconnecting and reconnecting or replacing GPIB cables. Verify that host computer is not in a Suspended power management state. If doing Steps 1, 2, 3 or 4 does not solve the problem, reboot the PC. Then, select System Hardware Device Manager.

From Device Manager, select and then Properties. Tab to Driver and click Reinstall Driver. This will allow the Agilent 82341 GPIB (350) Plug and Play Manager to begin searching for a driver for the Since Device Manager may have disabled the device, click Enable to restart the If Sound Card Does If your sound card stops working after configuring interfaces, disable the auto-discovery process in Connection Expert.

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The auto-discovery process Not Work can cause sound and other cards to stop responding. Close Connection Expert and restart your PC. Try changing the IRQ setting to other values. You must reboot after changing the value to test it. If none work, you will have to free up other IRQs by disabling devices such Agilent 82341 GPIB (350) serial ports or sound cards. You will have to free up other IRQs by disabling devices such as serial ports or sound cards.

This is usually done in the BIOS setup for your computer. Try the following: Upgrade your system BIOS to the latest version.

Note that even new 2 3 computers Agilent 82341 GPIB (350) have new BIOSs available. If your computer locks up or freezes after installing. Typically, this is caused by interrupt conflicts with other drivers in the system. Here are some ways to work around drivers that are not behaving properly: Try to force the Agilent driver to be installed earlier in the ISR chain. Try all the different values and use the one that works. Find the card and check that all other cards on the same IRQ have a valid driver, not the big yellow question-mark. You may or may not be able to do this on your PC; many PCs can be configured using the setup option when the PC is first booting. Note that even new computers may have a newer BIOS available. This determines what software will configure all the Plug and Play cards in your system.

Either the BIOS or the operating system can perform the task of querying all the cards to determine their resource needs, picking a valid configuration for all these cards, and telling the cards what their actual resource settings are. For NT version 4.

Chapter Agilent 82341 GPIB (350) 35 Troubleshooting Guidelines Software Checks Software Checks This section provides guidelines for software checks, including: Files are listed in their default directories. Windows Program Files Driver Files. Figure 1 DIP-Switch Settings of the GPIB Interface. The I/O base – 1 1 0 0. – 0 = Down. 0 0 1 0.

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– 1 = Up. 1 0 1 0. HP C HP-IB Interface Card (Windows NT and Windows 95). The Agilent 82341 GPIB (350) – 1 1 0 0. – 0 = Down. 0 0 1 0. – 1 = Up.

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